Therapy offers many, many benefits to those who actively participate. If you are interested and feeling drawn to receiving mental and emotional support, you are likely in a headspace that makes therapy an appropriate option for you. You may be ready to make changes in your life right away, or you might just be curious to see what a therapeutic relationship would look like. There is no perfect time to begin therapy, and there is really nothing you need to do to prepare yourself to start either. Your therapist has specific skills, education, experience, and an ethical code of conduct that ensures they are able to meet you exactly where you are emotionally. No rush, no pressure. Just you and your therapist figuring out how to best support your mental and emotional wellbeing together. If you still aren’t sure, book a free consult to get a better idea.

The short answer is, YES! One of the things we learned through the COVID pandemic is that virtual therapy sessions are not only necessary but are indeed effective. (This study even claims that women tend to have better outcomes via online therapy compared to in-person sessions.) Choosing to meet online largely depends on a client’s preferences. The convenience of online sessions seems to be the biggest draw for most clients. (For instance, it is common to meet while clients are in their car on a lunch break or in their bedroom or closet during their child’s naptime!) If you aren’t sure online sessions are a good fit for you, read this post from our blog. If you still aren’t sure, we can set up a free consult so you can experience an online interaction and see how it feels to you.

The most important element of a successful therapeutic experience is a genuine, solid connection with your therapist. One reason to consider a free consult is to get an idea on how you feel with this clinician. Basic nervousness is appropriate when meeting someone for the first time, especially if therapy is a new experience altogether. But if you have your consult and for whatever reason do not feel comfortable with the therapist, then you may choose to keep looking for the right fit. Another important reason to consider an free consult is to ensure your therapist is qualified and confident in their ability to support your specific needs. For instance, if you are looking for treatment related to OCD or an eating disorder, it is likely you may be referred to a clinician who has expertise in that specific area. If this happens and you are referred out, it is never because you are “too much.” In these situations you can trust that the therapist has your best interests in mind and is making an ethical decision to remain within their scope of practice. Other purposes of the free consultation might be to get a taste of how online sessions feel and to discuss questions or concerns you have before fully committing your time, energy, and financial resources.

As part of your intake paperwork, you will provide valid payment information. In order to protect our therapists time, we require valid payment details be provided at least 48 hours prior to your first session. All session fees are due at time of service and will be billed automatically to the card we have on file. It is not uncommon for therapy services to be covered by a third party, such as a religious leader or family member. If this describes your situation, just let us know. We will go over those details before scheduling any appointments.

We accept all major credit cards and FSA/HSA cards.

The current fee for a 50 minute session is $175. As part of your intake forms, you will receive something called a Good Faith Estimate. This document will outline how much you can expect to spend for treatment depending on how frequently you meet with your therapist. Our clinicians also offer limited openings for a sliding scale fee. Reach out to your therapist to ask for more details and availability.

No. We are an out of network provider, which means we do not take insurance. This allows us to provide truly individualized, confidential treatment for our clients without trying to operate within the restrictions imposed by insurance companies. By not working through insurance panels, we empower you to select the best therapist for your needs, collaborate to determine the appropriate length of treatment, and engage in the specific modalities and strategies you want to pursue. Additionally, removing the stressors associated with navigating insurance procedures means less burnout for our clinical team. Less burnout for them means higher quality of care for you.

If you would like to access your out of network benefits, we will gladly provide you a superbill that you can then submit for reimbursement. If you are interested in this option, contact your insurance provider to ensure this is a viable solution for you. We take no responsibility for insurance reimbursements.

Your therapist has made personal and professional arrangements in order to fully engage in your scheduled session. In order to demonstrate respect for their time and services, we implement a firm 48-hour cancellation policy. If you need to reschedule an upcoming session, we will gladly work to find you a different opening ahead of time. If you need to cancel within 48 hours of your session or fail to show up at all, you will be charged the full session fee. Three consecutive no shows will result in a clients removal from their therapist’s schedule. Also keep in mind that your clinician intends to use the full session time to effectively support you towards your goals. Being over 10 minutes late will also be noted as a no show, and the full session fee will be charged.

As nice as it would be to have an accurate timeline, the truth is that each client’s therapeutic experience will be unique. This is a good thing! Some seek support consistently for several months and then take a break. Some participate in weekly or even twice weekly sessions and then spread out their sessions after specific goals have been reached and progress maintained. Some prefer a weekly session over the course of months or even years. Length of treatment will very heavily depend on your needs and goals. That said, you are never ever under any pressure to continue treatment. If you feel the need to terminate treatment earlier than anticipated, it is completely within your rights to do so.

What happens in your session will likely vary a bit depending on the needs you intend to address and the modalities being implemented. You will get a feel for your therapist’s process and what works for you after several sessions. Generally though, you will join your session by clicking on the link provided in your reminder email. If you have things you want to address, for sure bring those to your clinician’s attention. If you arrive to session and have no clue where to begin, don’t stress. Your therapist will gently help the conversation get rolling. (And if you don’t even want to talk and just need somewhere to allow your emotions and have your experience witnessed, they can offer that kind of support too.) Your therapist will guide the session as needed in a manner that aligns with your identified goals, promotes emotional safety, and nurtures a healthy therapeutic alliance for the duration of session. Sessions typically end between 45-50 minutes after the hour. Keep in mind sessions are to be completed at their designated end time in order to maintain the clinician’s schedule even if sessions start late. Please do your best to arrive on time.

Honestly? Tell them. Of course you get to decide. If you choose to cancel all future sessions and never discuss that with them, that is your choice. But do consider taking the opportunity to introduce and tolerate a sensitive discussion. A good therapist who has your best interest at heart will welcome this feedback. Together you can explore whether the issue is work-through-able or not. If you still decide you may find a better fit elsewhere, your clinician will be professional and courteous. They will provide you appropriate referrals where possible. Remember that establishing a solid therapeutic relationship is the very most important aspect of client success. It is worth a tricky conversation or consulting with several clinicians in order to find that great fit.

We recommend meeting on a weekly basis in order to build a therapeutic alliance and gain momentum towards your mental health goals. Meeting regularly, especially early on, will set you up for success in the most efficient manner. That said, we understand that time and money are important factors that may make weekly sessions unachievable. For this reason we also offer biweekly sessions. Once a client has met their goals and is able to maintain their overall wellness, they may opt to schedule sessions further apart as a maintenance strategy to nurture their progress.

LCSW stands for Licensed Clinical Social Worker. These credentials indicate a clinician has met specific requirements to participate in certain professional roles, including providing individual, couples, and family therapy. In the state of Utah, an LCSW is someone who has completed a Master’s Degree in social work from an accredited university. They have also passed the licensure exam from the Association of Social Work Boards (ASWB). This exam aims to ensure social work professionals have a clear understanding of ethical principles and are able to practice in a safe and competent manner. Additionally, they have completed a minimum of 3,000 hours of supervised clinical social work.

Your clinician will use various evidenced based modalities to guide the therapeutic interventions most useful for you and your goals. EMDR is one of those models, and stands for Eye Movement Desensitization and Reprocessing. If your therapist offers this type of treatment, it means they have completed specific, advanced trauma training on top of their basic required training. EMDR has a lot of research behind it, and it is a very effective strategy used to help clients process through traumatic events. Feel free to discuss this option during your free consult to get an idea on whether or not EMDR might be a good fit for you. For more information on this modality, you may be interested in this article on our blog. You might also look at the EMDR International Association’s website.

No. Not all mental health professionals have the proper credentials and expertise to formally prescribe medication. If you are interested in exploring whether or not prescribed medication could help you to safely and effectively manage your mental health, we absolutely recommend you pursue that option. For many people, a combination of therapy and medication helps them achieve their mental health goals. Psychiatrists or psychiatric nurse practitioners have expertise in mental health specifically and can assess patients and prescribe medication. Your general practitioner is also able to prescribe medication for your mental wellness but may or may not have explicit training in this category.